Terms and Conditions Santai44 — Rules for Using Malaysia's Online Casino Platform

These terms and conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and santai44 ("Platform", "We"). These Terms govern your use of the santai44.vu website, the santai44 mobile app, and all services provided through our platform.

Santai44 is an online casino entertainment platform intended solely for entertainment purposes. By using any part of the santai44 platform, you confirm that you have fully read and understood these Terms, including all clauses that may limit your rights or impose obligations on you.

These Terms take effect from the date you register an account or first use the santai44 platform, whichever comes earlier. The effective date of these Terms is January 2026.

To register and use santai44 services, you must meet the following eligibility requirements without exception:

• Be at least 18 years old or the legal age of majority as defined in your jurisdiction, whichever is higher.
• Having full legal capacity to enter into a legally binding agreement.
• Not be located in a territory or country where the use of online gambling platforms is strictly prohibited under local law.
• Registering under your own name and not on behalf of a third party.
• Have never had an account terminated at santai44 for a previous terms violation.

Each user is only permitted to hold one (1) active account at santai44. Registering or maintaining more than one account by the same individual — even using a different name, email address, or phone number — is a serious violation that may result in the closure of all associated accounts and the forfeiture of any balances or winnings held within them.

During registration, you are required to provide complete, accurate, and up-to-date information. Santai44 conducts an identity verification (KYC) process that may require you to submit supporting documents such as a national ID, driving licence, or passport to verify your identity. This KYC process is a standard security measure that protects all members of our platform.

Santai44 supports a wide range of deposit methods suited for Malaysia users, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfers via major local banks. All deposits are processed in Malaysian Ringgit (MYR) with no hidden conversion fees.

Deposit terms and conditions you need to know:

• The minimum deposit amount is RM10 per transaction.
• Deposits must be made using a payment method registered in your own name — santai44 does not accept deposits from third-party accounts.
• All deposits will be credited to your santai44 account within the stipulated timeframe depending on the payment method selected. Any delays caused by banks or payment providers are beyond santai44's control.
• Santai44 does not store your credit or debit card information — all payments are processed through a secure, integrated payment gateway.
• Santai44 reserves the right to request proof of payment in the event of any dispute regarding a deposit transaction.

Funds deposited into your santai44 account are for gaming purposes only. Any attempt to use the santai44 platform as a money transfer facility or for money laundering will be reported to the relevant authorities and the account will be terminated immediately.

Santai44 is committed to processing member win withdrawals promptly and transparently. Withdrawals are processed within two (2) hours for most payment methods during normal operating hours.

Withdrawal terms and procedures:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals may only be made to a bank account or digital wallet registered under the same name as the santai44 account holder.
• Your first withdrawal may be subject to additional KYC verification for security purposes.
• Before making a withdrawal, ensure that any bonus received has met the stipulated wagering (rollover) requirements. Withdrawing before wagering requirements are fulfilled will result in cancellation of the related bonus.
• Santai44 reserves the right to delay withdrawals requiring additional review if suspicious activity is detected on the account in question.
• The standard daily withdrawal limit is RM20,000. VIP members are entitled to enjoy higher withdrawal limits.

Santai44 offers a variety of bonuses and promotions to registered members from time to time. All bonuses are subject to specific terms stated in the details of each respective promotional offer. The general terms applicable to all santai44 bonuses are as follows:

• Each bonus has wagering requirement (rollover) that must be met before winnings from that bonus may be withdrawn. The wagering requirement is expressed as a multiple of the bonus value received.
• Bonuses are only valid for use within the specified time period. Expired bonuses cannot be reactivated.
• Each promotion is limited to one claim per member, per household, per IP address, and per device unless otherwise stated.
• Santai44 reserves the right to void bonuses obtained through unauthorized means or system exploitation.
• Bonus value cannot be directly transferred or converted to cash — only net wins from eligible bonus usage qualify for withdrawal after wagering requirements are met.
• Not all games contribute equally toward bonus wagering requirements. The contribution rate for each game type is stated in the details of each promotion.

Santai44 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice if there is evidence of misuse or system exploitation. Santai44's decisions regarding bonus disputes are final.

All games available on the santai44 platform — including Live Casino, Slot Games, Sports, bingo, and the Game Lobby — operate in accordance with the game rules set by their respective software providers. Members are responsible for understanding the rules of each game before playing.

Key points regarding game rules:

• All game results are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during a game session, santai44 will endeavor to restore the state to the position prior to the disruption based on stored system records.
• Confirmed wagers cannot be cancelled or modified once the game has started.
• Santai44 reserves the right to void bets placed after game results are known (late betting) if the system detects such anomalies.
• Minimum and maximum betting limits for each game are stated within the respective game interface.

Santai44 uses a Random Number Generator (RNG) verified by internationally accredited independent certification bodies for all online games. This ensures every round is entirely random and no party can manipulate game outcomes.

You are solely responsible for maintaining the security of your santai44 account login credentials, including your username and password. Santai44 recommends the following steps to protect your account:

• Use a strong, unique password that is not used for any other account.
• Enable two-factor authentication (2FA) via your account security settings.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after every session, especially when using a shared device.
• Report to santai44 immediately if you suspect your account has been accessed without authorization.

Santai44 will not be liable for any losses arising from a member's own negligence in safeguarding their account credentials. However, if you promptly report unauthorized access, santai44 will take appropriate protective action including temporarily freezing the account pending investigation.

The following actions are strictly prohibited on the santai44 platform and may result in immediate account closure without compensation:

1. Using automation software, bots, scripts, or any tool that automates gameplay actions.
2. Colluding with other players to exploit the game system (collusion).
3. Exploiting bugs, technical errors, or system inconsistencies to gain unauthorized advantages.
4. Providing false information during registration or the KYC process.
5. Depositing illegally obtained funds or using the santai44 platform for money laundering purposes.
6. Transferring funds between different member accounts (chip dumping).
7. Using a VPN or location-masking technology to bypass regional restrictions.
8. Abusing the bonus system through multiple account registrations or other exploitation methods.
9. Harassing, threatening, or being abusive toward other members or santai44 staff.

Santai44 employs a sophisticated fraud detection system to continuously monitor account activity. Any suspicious activity will be investigated and appropriate action taken without prior notice to the parties involved.

Santai44 takes member privacy seriously. The collection, use, and protection of your personal data is governed by santai44's separate Privacy Policy, which forms part of these Terms and can be found at Privacy Policy page ours.

In summary, the key principles of santai44's data protection:

• Your personal data is collected solely for purposes related to the provision of santai44's services.
• Your information is not sold or shared with advertisers or unrelated third parties.
• 256-bit SSL encryption protects all data transmitted between your device and santai44 servers.
• You have the right to request access to your personal data or apply for its deletion under certain circumstances in accordance with applicable laws.

You may close your santai44 account at any time by contacting our customer support team. Before the closure is processed, all outstanding bonus wagering requirements will be considered void and any valid cash balance in your account will be returned via the standard withdrawal procedure.

Santai44 reserves the right to suspend or terminate a member's account without prior notice in the following circumstances:

• Violation of any section of these Terms.
• Failed identity verification or invalid KYC documents.
• Suspected fraudulent activity, money laundering, or other illegal activity.
• Upon request by the relevant legal authorities or regulatory bodies.
• Account inactive for more than twelve (12) consecutive months.

In cases of termination arising from fraud or serious terms violations, santai44 reserves the right to hold the account balance pending investigation and may forfeit that balance as compensation if the violation is proven.

To the extent permitted by applicable law, santai44 shall not be liable for:

• Any indirect, incidental, or consequential losses arising from the use of the santai44 platform.
• Service disruptions caused by factors beyond santai44's control, including internet failures, power outages, or natural disasters.
• Losses arising from legitimate game outcomes, even when significant amounts are involved.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

Santai44 provides the gaming platform "as is" and makes no guarantee that the platform will always be free from technical errors. However, we are committed to addressing any technical issues promptly and maintaining service continuity at the highest possible level.

Santai44 reserves the right to amend, update, or replace any part of these Terms at any time. Members will be notified of significant amendments via in-platform notifications or email at least seven (7) days before the changes take effect, except in emergencies requiring immediate action.

Continued use of the santai44 platform after the effective date of any term amendments constitutes your acceptance of the revised terms. If you disagree with the amendments, you may close your account before the effective date.

These Terms are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation. If a resolution cannot be reached through negotiation, the dispute shall be submitted to binding arbitration in accordance with the prescribed procedures.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed excluded and the remaining provisions shall continue in full force and effect.